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❓ FAQ

Someone has left. How do I remove their access?

Summary

Remove a leaver in User Management with Delete Employee. Their sign-in stops straight away, and every record they wrote is kept.

Organisation admins and managers can remove a leaver’s access.

Before you remove them

  • Check their timesheets are approved.
  • Move any future shifts on the rota to someone else.

To remove their access

  1. Open User Management.
  2. Find the person and choose Delete Employee (the bin icon).
  3. Confirm.

What happens

  • They can no longer sign in, straight away.
  • Everything they recorded is kept: care logs, medication records, incident reports and timesheets. Each record still shows their name, so your records stay complete for inspection.
  • Their employee seat becomes free for someone new.
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